CoastalSample property
Coastal Retreat
North Coast, KwaZulu-Natal
THE DIRECT WAY TO STAY
More of the trip.
More for everyone.
Discover independent places to stay. Book directly with the hotel, and share in the savings as a member.
A DIFFERENT KIND OF GETAWAY
Places worth getting away for.
Explore the kind of independent stays we plan to bring to hotels.coop.
3 sample stays
CountrysideSample property
The Midlands Hideaway
Midlands, KwaZulu-Natal
CitySample property
Mountain Courtyard
City Bowl, Cape Town
These sample properties and prices demonstrate the experience. No accommodation is currently available to reserve through this preview.
FOR TRAVELLERS
Your membership makes travel go further.
Pay monthly or annually to become a member. When a hotel offers a better direct rate, an agreed share of the saving comes back to you in the price you pay.
See the full price before you commit
Book with the hotel, with no hotels.coop booking percentage
Receive a confirmed prepaid stay voucher after payment
THE MEMBER ADVANTAGE
Direct hotel rateLess middleman cost
Member shareLower stay price*
For the hotelMore room revenue
*Actual member prices and savings will be set by each participating hotel. Membership fees and launch terms will be published before bookings open.
See how booking worksSEE THE DIRECT BOOKING DIFFERENCE
What happens to the middleman fee?
Use these example assumptions to see how a hotel and its member guest could share a saving. Each participating hotel will set its own real rate and terms.
Cost avoided on an external siteR 360
Member saving on the direct stayR 180
Additional room proceeds for the hotelR 180
Example member stay priceR 2 220
Illustration only. It compares the same R2,400 starting room price. It excludes the traveller's membership fee, taxes, payment processing, the hotel's subscription and any different external rate or promotion. It is not a live offer.
SIMPLE FROM SEARCH TO CHECK-IN
A better booking journey.
Find your place
Compare independent stays, room details and the total price. Member rates are shown clearly where available.
Pay securely
Choose your room and review the hotel's cancellation policy. Payment will use an approved hosted checkout.
Take your voucher
After payment and hotel confirmation, receive a prepaid voucher and booking details to present at check-in.
The payment, voucher and reservation service is planned for the pilot. This preview does not accept payments or create bookings.
FOR INDEPENDENT HOTELS & LODGES
Your rooms. Your guests.
More control.
One predictable listing subscription gives your property a direct booking presence. Add managed distribution to keep rates and availability in step across approved external channels.
Explore the hotel desk01 / DIRECT BOOKINGS
0% hotels.coop booking commission
Keep your direct room revenue, subject to disclosed payment processing and other agreed costs.
02 / ONE VIEW
Manage rooms and reservations
A property workspace is planned for rates, inventory, policies and a unified reservation calendar.
03 / OPTIONAL DISTRIBUTION
Connect your other channels
Channel management is a separate service and requires authorisation and approved partner connections.
WHY HOTELS.COOP
Own more of the guest relationship.
A direct booking model for hotels, with optional help managing the other places your rooms appear.
No percentage on direct bookings
A listing subscription replaces a hotels.coop booking commission. Payment processing and any agreed services remain separate.
Give guests a reason to book here
Hotels can offer a member price and share some of the avoided marketplace cost with the traveller.
Know who is staying
Direct reservations are intended to put the guest relationship and stay details in the property's own workspace.
One view of available rooms
Manage room inventory, rates and reservations in one place, with channel updates when connections are approved.
Clear prepaid stays
The planned checkout confirms payment and hotel acceptance before a valid stay voucher is issued.
Keep the wider market in reach
Opt into managed external listings under a separate agreement. External platform commissions still apply.
THE HOTEL'S BOOKING CHANNELS
One room pool. Different ways to reach guests.
Start with direct discovery, then add approved external distribution when the hotel chooses.
hotels.coop
Member discovery and direct hotel booking, with no hotels.coop percentage fee.
Core proposalYour own property page
Present rooms, policies, photos and the hotel's direct guest offer.
Core proposalExternal travel sites
Optional channel management for authorised listings, availability and reservations.
Partner dependentAt the property
See direct and external reservations together in the hotel desk concept.
Workspace conceptThese are proposed workflows. Live inventory, payment and external channel connections are not active in this demonstration.
THE COMMERCIAL CASE
What could direct bookings return to your hotel?
Compare the same monthly room sales through an external marketplace and through hotels.coop. Adjust the assumptions to match your property.
THE SAME ROOM NIGHTS, TWO ROUTES
Gross room sales at starting rateR 150 000
External marketplace commission− R 22 500
Hotel receipts via marketplace*R 127 500
Member price benefit on direct stays− R 11 250
Direct payment processing estimate− R 3 469
Listing subscription, monthly equivalent− R 499
Hotel receipts via hotels.coop*R 134 782
Illustrative monthly difference+ R 7 282
*Illustration only. The direct processing estimate is applied to the reduced member selling price. Marketplace payment charges, taxes, refunds, cancellations, discounts, servicing costs and any other fees are excluded. The external platform's actual rates and the hotel's member offer may differ. This models direct bookings only; optional managed distribution has separate fees and the external site's commission.
A LOOK INSIDE THE PROPERTY WORKSPACE
One desk for every booking source.
Explore how a hotel could see reservations, manage channels and control the rooms it sells.
PROPERTY PREVIEW
DEMO DATA · NO LIVE CONNECTIONSCoastal Retreat
Sample property · North Coast, KwaZulu-Natal
Reservation inbox
Illustrative bookings| Reference | Source | Stay | Room | Status |
|---|---|---|---|---|
| DEMO-1042 | hotels.coop direct | 12–14 Oct | Sea view | Example confirmed |
| DEMO-1043 | External channel A | 17–19 Oct | Garden | Example pending |
| DEMO-1044 | External channel B | 22–25 Oct | Sea view | Example confirmed |
A real reservation would carry its source, payment state, policy and change history.
Distribution overview
Concept connectionshotels.coopDirect booking source12 rooms
External channel AApproved partner connection required12 rooms
External channel BApproved partner connection required12 rooms
External integrations and property permissions have not been activated. The figures change only within this browser demo.
Master availability
One illustrative room poolSet a number from 0 to 30, then preview how it would be sent to connected channels.
The demonstration starts with 12 rooms across all three sample sources.
This action changes the sample display only. It does not reserve rooms or contact external platforms.
PROPERTY PRICING PROPOSAL
Clear costs. No surprises.
DIRECT LISTING
R499 / month
or R4,990 per year, per property
- Property page and direct booking engine
- Room inventory and basic analytics
- 0% hotels.coop direct booking commission
OPTIONAL MANAGED DISTRIBUTION
3% service fee
of eligible completed external room revenue
- Manage approved external channel listings
- Sync rates, availability and reservations
- Booking-level reconciliation and invoices